CONDITIONS

ROOMS

VILLA PIZZINI IS A RESTAURANT+ROOMS WHICH MEANS THAT WE OFFER ACCOMMODATION TO THE GUESTS OF OUR RESTAURANT. WE ARE NOT A HOTEL WHICH MEANS THAT WE DO NOT PROVIDE ACCOMMODATION ONLY. EXCEPTIONS ARE MADE FOR STAYS OVER 3 DAYS.

IN ORDER TO RESERVE THE ROOM WE FOLLOW THE STANDARD HOTELLERIE PROCEDURE AND REQUIRE A CARD DETAILS (VISA/MASTERCARD, 16 DIGIT AND EXPIRY). YOU CAN SEND THE DETAILS VIA EMAIL WHICH WILL BE DELETED IMMEDIATELY AFTER OR YOU CAN CALL US AT 0039 0323 29 00 77.

IN CASE OF CANCELLATION 30 DAYS BEFORE THE CHECK-IN DATE A FULL REFUND WILL BE ISSUED OTHERWISE THE FULL PAYMENT WILL BE KEPT. FOR THE HOLIDAY PERIODS (10-20 AUGUST, 22 DECEMBER - 8 JANUARY) THE CANCELLATION TIME IS 42 DAYS INSTEAD OF 30.

CHECK-IN TIME: 15.30-18.30. AFTER THIS TIME THE RECEPTION MIGHT BE CLOSED AND THE CHECK-IN WILL BE POSTPONED TO THE FOLLOWING DAY WITHOUT ANY REFUND.

THE ROMANTIC WEEKEND DEAL CANNOT BE USED ON BANK HOLIDAYS AND IN JULY AND AUGUST.

CHILDREN UNDER 12MONTHS WILL NOT BE CHARGED, IN CASE WE CAN PROVIDE A BABY BED FOR 15€.

DOGS ARE MORE THAN WELCOME AT VILLA PIZZINI. A FIXED FEE WILL BE CHARGED TO GET THE ROOM PROFESSIONALLY CLEANED AND HYGENIZED TO AVOID ALLERGY ISSUES WITH THE NEXT GUESTS. THE FEE IS 20€ FOR OUR DOUBLE AND FAMILY ROOM AND 25€ FOR OUR SUITE.

WE REMIND YOU THAT PRICES DO NOT INCLUDE LOCAL TAXES (1€ PER NIGHT PER PERSON)

RESTAURANT

FOR ALL BOOKING REQUESTS WE REQUIRE A CARD DETAILS AS GUARANTEE, IN CASE OF LATE CANCELLATION (WITHIN 48H) OR NO SHOW WE WILL CHARGE A FIXED FEE OF 65€ PER PERSON.

BOOKING FOR 8 PEOPLE AND ABOVE ARE FINAL AND CANNOT BE MODIFIED DUE TO THE LIMITED NUMBER OF SEATINGS.

FOR PARTIES OF 5 OR MORE PEOPLE TO GUARANTEE YOU THE BEST SERVICE POSSIBLE, WE WILL BE SERVING ONE OF OUR TASTING MENUS TO THE WHOLE TABLE, IN ALTERNATIVE A SET MENÙ CAN BE AGREED IN ADVANCE. INTOLLERANCES AND ALLERGIES MUST BE COMMUNICATED AT LEAST 48 HOURS IN ADVANCE IN ORDER FOR US TO PREPARE SPECIAL DISHES.

THE ABOVE POLICY IS VALID FOR EVERY REQUEST IN THE SUMMER PERIOD.

IN CASE YOU WISH TO BRING YOUR OWN CAKE TO CELEBRATE A SPECIAL OCCASION, YOU ARE MORE THAN WELCOME TO DO SO, WE WILL CHARGE AN EXTRA 4€ PER PERSON. OTHERWISE, IN CASE YOU PREFER US TO PREPARE A CAKE FOR YOU, WE WILL NEED A FULL PAYMENT FOR IT IN ADVANCE.

DO YOU HAVE A SPECIAL BOTTLE OF WINE THAT YOU WISH TO DRINK PAIRED TO OUR DISHED, WE WILL HAPPILY SERVE IT TO YOU IN THE APPROPRIATE GLASSWARE AND DECANT IT IF NEEDED FOR AN EXTRA COST OF 10€ PER PERSON PER BOTTLE.

SPECIAL SERVICES SUCH AS CHRISTMAS, NYE, BANK HOLIDAYS ETC REQUIRE A 50% DEPOSIT IN ADVANCE AND A CARD AS WARRANTY. THE BOOKINGS FOR THESE PERIODS ARE FINAL AND CANNOT BE CANCELLED/MODIFIED. IN CASE OF CANCELLATION OR NO SHOW WE WILL CHARGE THE FULL PRICE OF THE MENU PLANNED FOR THE DAY.

LUNCH AND DINNER BOOKED USING A GIFT VOUCHER MUST BE BOOKED VIA EMAIL AND ARE NOT REDEEMABLE IN DAYS WITH SPECIAL MENUS (EASTER, CHRISTMAS, NYE ETC) AND CANNOT BE USED IN THE PRIOD 1st OF JULY TO 25th of AUGUST. MEALS BOOKED WITH VOUCHERS ARE FINAL AND CANNOT BE MODIFIED.

WE LOVE DOGS BUT OUR RESTAURANT WITH ITS 9 TABLE IS VERY SMALL WHICH MEANS THAT WE ONLY ALLOW ONE DOG IN THE RESTAURANT ROOM AT THE TIME TO AVOID BARKING AND NOISES. YOU MUST SPECIFY THAT YOU HAVE A DOG WITH YOU WHEN MAKING THE RESERVATION. IF THIS IS NOT SPECIFIED A REFUND WON'T BE ISSUED.

WE REMIND YOU THAT DEPOSITS ARE NON-REFUNDABLE.