CONDITIONS

ROOMS

BEFORE COMPLETING THE PAYMENT OF THE ROOM, YOU MUST VERIFY THE AVAILABILITY FILLING UP THE FORM BELOW OR CONTACTING US OVER THE PHONE OR VIA EMAIL.

IN CASE THE PAYMENT OF THE ROOM IS MADE BEFORE ASKING FOR AVAILABILITY, A REFUND WILL NOT BE ISSUED, THOUGH, THE CREDIT CAN BE USED FOR THE FIRST AVAILABLE DATE.

IN CASE OF CANCELLATION 30 DAYS BEFORE THE CHECK-IN DATE A FULL REFUND WILL BE ISSUED (minus 4% paypal fee), OTHERWISE THE FULL PAYMENT WILL BE KEPT AND CAN BE USED IN A DIFFERENT DATE (EXCLUDING CANCELLATIONS WITHIN 7 DAYS). FOR THE HOLIDAY PERIODS (10-20 AUGUST, 22 DECEMBER - 8 JANUARY) THE CANCELLATION TIME IS 42 DAYS INSTEAD OF 30.

CHECK-IN TIME: 14.30-18.30. AFTER THIS TIME THE RECEPTION MIGHT BE CLOSED AND THE CHECK-IN WILL BE POSTPONED TO THE FOLLOWING DAY WITHOUT ANY REFUND.

THE ROMANTIC WEEKEND DEAL CANNOT BE USED ON BANK HOLIDAYS AND IN JULY AND AUGUST.

DOGS ARE MORE THAN WELCOME AT VILLA PIZZINI. A FIXED FEE OF 20 EUROS WILL BE CHARGED TO GET THE ROOM PROFESSIONALLY CLEANED AND HYGENIZED TO AVOID ALLERGY ISSUES WITH THE NEXT GUESTS.

 

RESTAURANT

FOR PARTIES OF 5 OR MORE PEOPLE WE REQUIRE A DEPOSIT IN ADVANCE OR A CREDIT CARD DETAILS AS GUARANTEE. IN CASE OF NO SHOW OR CANCELLATION WITHIN 12 HOURS OF THE BOOKING 20€ PER PERSON WILL BE CHARGED.

FOR PARTIES OF 8 OR MORE PEOPLE TO GUARANTEE YOU THE BEST SERVICE POSSIBLE, WE RECOMMEND THE TASTING MENÙ FOR THE WHOLE TABLE, IN ALTERNATIVE A SET MENÙ CAN BE AGREED IN ADVANCE. WE WILL ALSO REQUIRE A 50% PAYMENT IN ADVANCE.

IN CASE YOU WISH TO BRING YOUR OWN CAKE TO CELEBRATE A SPECIAL OCCASION, YOU ARE MORE THAN WELCOME TO DO SO, WE WILL CHARGE AN EXTRA 3€ PER PERSON. OTHERWISE, IN CASE YOU PREFER US TO PREPARE A CAKE FOR YOU, WE WILL NEED A FULL PAYMENT FOR IT IN ADVANCE.

DO YOU HAVE A SPECIAL BOTTLE OF WINE THAT YOU WISH TO DRINK PAIRED TO OUR DISHED, WE WILL HAPPILY SERVE IT TO YOU IN THE APPROPRIATE GLASSWARE AND DECANT IT IF NEEDED FOR AN EXTRA COST OF 6€ PER PERSON.

SPECIAL SERVICES SUCH AS CHRISTMAS, NYE, BANK HOLIDAYS ETC REQUIRE A 50% DEPOSIT IN ADVANCE

WE REMIND YOU THAT DEPOSITS ARE NON-REFUNDABLE.