CONDITIONS

ROOMS

VILLA PIZZINI IS A RESTAURANT+ROOMS WHICH MEANS THAT WE OFFER ACCOMMODATION TO THE GUESTS OF OUR RESTAURANT. WE ARE NOT A HOTEL WHICH MEANS THAT WE DO NOT PROVIDE ACOMMODATION ONLY. EXCEPTIONS ARE MADE FOR STAYS OVER 3 DAYS.

 

BEFORE COMPLETING THE PAYMENT OF THE ROOM, YOU MUST VERIFY THE AVAILABILITY FILLING UP THE FORM BELOW OR CONTACTING US OVER THE PHONE OR VIA EMAIL.

IN CASE THE PAYMENT OF THE ROOM IS MADE BEFORE ASKING FOR AVAILABILITY, A REFUND WILL NOT BE ISSUED, THOUGH, THE CREDIT CAN BE USED FOR THE FIRST AVAILABLE DATE.

IN CASE OF CANCELLATION 30 DAYS BEFORE THE CHECK-IN DATE A FULL REFUND WILL BE ISSUED (minus 4% paypal fee), OTHERWISE THE FULL PAYMENT WILL BE KEPT AND CAN BE USED IN A DIFFERENT DATE (EXCLUDING CANCELLATIONS WITHIN 7 DAYS). FOR THE HOLIDAY PERIODS (10-20 AUGUST, 22 DECEMBER - 8 JANUARY) THE CANCELLATION TIME IS 42 DAYS INSTEAD OF 30.

CHECK-IN TIME: 14.30-18.30. AFTER THIS TIME THE RECEPTION MIGHT BE CLOSED AND THE CHECK-IN WILL BE POSTPONED TO THE FOLLOWING DAY WITHOUT ANY REFUND.

THE ROMANTIC WEEKEND DEAL CANNOT BE USED ON BANK HOLIDAYS AND IN JULY AND AUGUST.

DOGS ARE MORE THAN WELCOME AT VILLA PIZZINI. A FIXED FEE OF 20 EUROS WILL BE CHARGED TO GET THE ROOM PROFESSIONALLY CLEANED AND HYGENIZED TO AVOID ALLERGY ISSUES WITH THE NEXT GUESTS.

WE REMIND YOU THAT PRICES DO NOT INCLUDE TAXES (1€ PER NIGHT PER PERSON)

 

RESTAURANT

FOR PARTIES OF 5 OR MORE PEOPLE WE REQUIRE A DEPOSIT IN ADVANCE OR A CREDIT CARD DETAILS AS GUARANTEE. IN CASE OF NO SHOW OR CANCELLATION WITHIN 12 HOURS OF THE BOOKING 25€ PER PERSON WILL BE CHARGED.

FOR PARTIES OF 6 OR MORE PEOPLE TO GUARANTEE YOU THE BEST SERVICE POSSIBLE, WE WILL BE SERVING ONE OF OUR TASTING MENUS TO THE WHOLE TABLE, IN ALTERNATIVE A SET MENÙ CAN BE AGREED IN ADVANCE. WE WILL ALSO REQUIRE A 50% PAYMENT IN ADVANCE. INTOLLERANCES AND ALLERGIES MUST BE COMMUNICATED AT LEAST 48 HOURS IN ADVANCE IN ORDER FOR US TO PREPARE SPECIAL DISHES.

IN CASE YOU WISH TO BRING YOUR OWN CAKE TO CELEBRATE A SPECIAL OCCASION, YOU ARE MORE THAN WELCOME TO DO SO, WE WILL CHARGE AN EXTRA 4€ PER PERSON. OTHERWISE, IN CASE YOU PREFER US TO PREPARE A CAKE FOR YOU, WE WILL NEED A FULL PAYMENT FOR IT IN ADVANCE.

DO YOU HAVE A SPECIAL BOTTLE OF WINE THAT YOU WISH TO DRINK PAIRED TO OUR DISHED, WE WILL HAPPILY SERVE IT TO YOU IN THE APPROPRIATE GLASSWARE AND DECANT IT IF NEEDED FOR AN EXTRA COST OF 6€ PER PERSON.

SPECIAL SERVICES SUCH AS CHRISTMAS, NYE, BANK HOLIDAYS ETC REQUIRE A 50% DEPOSIT IN ADVANCE.

WE LOVE DOGS BUT OUR RESTAURANT WITH ITS 9 TABLE IS VERY SMALL WHICH MEANS THAT WE ONLY ALLOW ONE DOG IN THE RESTAURANT ROOM AT THE TIME TO AVOID BARKING AND NOISES. YOU MUST SPECIFY THAT YOU HAVE A DOG WITH YOU WHEN MAKING THE RESERVATION. IF THIS IS NOT SPECIFIED A REFUND WON'T BE ISSUED.

WE REMIND YOU THAT DEPOSITS ARE NON-REFUNDABLE.